At Millrace Nursing Home we provide our residents with the highest level of quality of life that is achievable. We shall treat each of our residents with the respect and dignity they deserve, as though we were caring for a member of our own family.
We are committed to working with each resident to ensure their individual needs and expectations are met. Our aim is to create an environment which feels like home.
Is to always focus on improving and developing:
- the quality of the care, hospitality and choice we offer our residents
- the quality of our staff, their experience, development and behaviour
- the quality of the environments we choose and the buildings we operate
- the quality of our systems and our financial performance
- What we do is important.
- We respect, support and strive to improve the communities we serve.
- We are honest, fair and ethical in everything we do.
- We recognise and appreciate the individual in all of our residents and staff.
- We accept responsibility for our actions.
- We make life and work meaningful and enjoyable for all.
Aims and Objectives
- Promote independence and choice
- Provide a high standard of care, following best practice guidelines
- Respect every resident and their individual needs and abilities
- Preserve the privacy and dignity of each resident
- Ensure a ‘home from home’ environment, where residents can participate in a range of activities and mix with other residents and visitors
- Ensure a safe and secure environment
- Encourage activities and links outside of the Home
Each resident in the nursing home has the right to
- Receive a contract outlining the rights and obligations of both the nursing home and the resident.
- Quality care which is appropriate to his/her needs.
- Participate in the formulation of his/her care plans and be informed of all services that may be relevant to their needs regardless of their availability.
- Full information about his/her own state of health and available treatments.
- Maintain control over, and continue to make decisions about the personal aspects of his/her daily life, financial affairs and possessions.
- Be consulted on, and to choose to have an input into, decisions about his/her living arrangements in the home.
- Exercise all of their civil and natural rights and have access to services and activities which are generally available in the community.
- Live without being obliged to feel grateful to those providing his/her care and accommodation.
- Live in a safe, secure and homelike environment, and to move freely both within and outside the facility with out undue/unnecessary restrictions.
- Maintain his/her personal independence, which includes recognition of personal responsibility for his/her own actions or choices, including those within which there is a degree of personal risk.
- Take responsibility for their own personal affairs and to undertake daily living tasks of which they are capable.
- Be treated with dignity and respect.
- Be accepted as an individual and have his/her preferences taken into account.
- Be addressed in a form he/she is happy with.
- Select and maintain family, social and personal relationships with any other person, both within and outside the nursing home.
- Freedom of speech.
- Protection from harm and exploitation.